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Can’t save updates on the theme

Home › Forums › VW Theme › VW BOOK STORE PRO THEME › Can’t save updates on the theme

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • June 19, 2023 at 7:44 am #93187
    Linda Zulu
    Participant

    I’ve purchased the VW BOOK STORE PRO THEME but it doesn’t allow me to make any changes. I’m getting a pop-up message saying “Looks like something’s gone wrong. Wait a couple seconds, and then try again”.

    I can see from this forum that some did have this issue before but I can’t see the fix being mentioned, hence I’m loggin again for assistance.

    June 19, 2023 at 9:43 am #93189
    developer vwtheme
    Participant

    Hi,

    Please send your query to our support mail – [email protected]

    Thank You

    June 19, 2023 at 1:24 pm #93193
    Linda Zulu
    Participant

    Hi, I did send email to [email protected] in the morning at 08:53 SAST as now it is 15:24 SAST and noone has responded.

    June 20, 2023 at 3:44 am #93201
    Linda Zulu
    Participant

    How long does it take support to assist? Why pay for a theme when one can’t use it? I need my money back since I paid for something I can’t use and noone is assisting me.

    June 20, 2023 at 10:44 am #93205
    developer vwtheme
    Participant

    Hi,

    We have replied through our ticket system, please check.

    June 20, 2023 at 11:04 am #93206
    Linda Zulu
    Participant

    How to get access to that ticket system?

    June 21, 2023 at 10:49 am #93234
    developer vwtheme
    Participant

    Hi,

    To solve your issue we have sent you an email, please check.

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Viewing 7 posts - 1 through 7 (of 7 total)
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